Case Studies and Articles

Posts Tagged 'people strategy'

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The risk of ignoring your Internal Customers.

Every organisation across every industry is concerned with their ‘internal customers’ and performance. Employees are often identified as the internal customers of an organisation because, while they are not typically the target market, they do ‘buy into’ the processes and systems which drive performance. For your organisation to perform at its best, it is crucial that you have in place people strategies which are in line with your overall strategy. A disconnection between these two is what stands between where your organisation is, and where it needs to go. For instance, you may be in the process of restructuring departments and divisions, attempting to standardise processes with new technologies, or expanding globally through acquisition or internal growth. Any of these changes have the power to bring about a misalignment between your people and your organisational strategies. This is why it is important that your change management be handled with the utmost care and understanding. ...

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One size does not fit all in Change Management.

More and more organisations are realising that the environment in which they operate is becoming increasingly challenging and competitive. In response to this, many are looking at their internal culture and how their people strategies are in alignment to and supportive of their overall strategies. The result is that organisations are looking to formalise their change management so that they can link their current change management practices to their overall strategy. In order to formalise this, it is important to create a strategic framework which seeks to connect the two. At Change Systems we undertake to design, develop, and implement a bespoke strategic framework which addresses the development of organisational structures and processes, the decision-making process, the existing culture, how initiatives are planned and prioritised, leadership style and behaviour, and the standardisation and integration of change practices. Our intention is that with a holistic and integrated strategic framework that has ...

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