One of the primary reasons why change management initiatives fail is that most are not integrated into the organisation’s overall practices and culture. Successful management initiatives align with, and embed themselves within, the DNA of the company, leveraging off existing role models, processes and communication platforms as far as possible. Here are some management lessons we learned from an organisation-wide enterprise resource planning (ERP) implementation in the mining and manufacturing sectors. The objective of the implementation process was to replace the existing ERP system, which had become outdated and was posing a business risk. The process covered the following functional areas: ·         Financial accounting, ·         Controlling, ·         Sales and distribution, ·         Materials management, & ...

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